It is also applicable to customers using Udio Wallet and Udio Card issued by TranServ Limited. Please note that TranServ was issuing prepaid instruments under the name ‘Udio’ and has now renamed its products & services under the brand ‘Dhani Pay’ with effect from 10 April 2019. Customers registered for Udio Wallet, Udio Card and / or Udio Services will be governed by the following privacy policy applicable for Dhani Pay Prepaid Account, Dhani Pay Card and/or Dhani Pay Services respectively.
Please review this privacy policy carefully before using the mobile app/site)
Last updated April, 2019
TranServ Limited (“TranServ”) is committed to respecting and safeguarding the privacy of all its service recipients and users of its mobile app/website(“Site”). This privacy policy (“Policy”) discloses the practices and policies adopted by TranServ for collecting, storing, retrieving or using personal data and sensitive personal data or information it may receive from its users of the mobile app/Site. All Terms and Conditions of use of the mobile app/Site are incorporated in this Policy by reference. The Policy seeks to comply with the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, as amended (“Rules”).
This Policy is applicable to all personal and sensitive personal data or information that is disclosed by or obtained from any person who visits or uses or accesses the mobile app/Site (“User”).
TranServ reserves the right to modify or review the provisions in this Policy without prior notice and the revised Policy will be in effect from the day of uploading. Therefore, Users are requested to periodically visit the mobile app/Site and review the Policy.
“Applicable Law” means all applicable statutes, acts of Indian legislature, ordinances, rules, bye-laws, regulations, notifications, circulars, guidelines, policies, directions, directives and orders of any government, statutory authority, regulatory authority, tribunal, board or court in India;
“General Information” shall have the same meaning ascribed to it in clause 2.5 of the Policy.
“Personal Information” shall mean information disclosed by or obtained from any User and includes name, age, occupation, marital status, email, residential address, telephone number, SMS messages, payment processing details, and any other personal details capable of identifying such a person.
“Sensitive Personal Information” shall, excluding any information that is freely available or accessible in the public domain or is furnished under Applicable Laws, mean the following information:
“User” means any person who visits or uses the mobile app/Site or has an account at the mobile app/Site.
Personal Information/ Sensitive Personal Information disclosed to TranServ by a User will be used by TranServ for one or more of the following purposes:
The personal Information/ Sensitive Information disclosed by a user will be retained by TranServ, as long as the purposes for which the such information were collected continue or for such period as prescribed under the applicable law.
TranServ is not responsible for the privacy practices or the content of any other mobile app/websites for which links may be provided on the mobile app/Site or which provides links to the mobile app/Site. By clicking on a link, logo or other such items, or using certain services available on the mobile app/Site, the User may no longer be on the mobile app/Site and in such circumstances the privacy policy (if any) of such other mobile app/website shall apply. TranServ encourages Users to read the privacy policy/ statement of such other mobile app/websites.
TranServ may track the total number of visitors, IP addresses, geographical location, age group and gender of Users, etc. and may analyse this data for trends and statistics in the aggregate. However, such information will be maintained, used, and disclosed in aggregate form only and will not contain any Personal Information/Personal Sensitive Information. TranServ may use such information to analyse various trends and gather broad demographic information for aggregate use. TranServ may share this aggregate information with third parties to assist them in targeting advertisements to appropriate audience.
If a User wishes to report a violation of the Terms of Use or this Policy and has any questions or needs assistance, please contact us at support@dhani.com
TranServ reserves the right to update / change / alter or update the Terms of User or this Privacy Policy from time to time to incorporate necessary changes in technology, applicable laws or any other variant. Any update such made will be effective immediately. Use of the services provided by TranServ after such update will be deemed acceptance of such changes. User is advised to review this Privacy Policy periodically on the Site to ensure that you are aware of the latest version.